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Frequently Asked Questions

The first step in your healing journey is registration. Please use this link to start your application.
Once you’ve registered, we’ll direct you to the portal where your doctor visits can begin.

If you’re interested in a particular provider or have specific questions about the process, use our chat support widget below for immediate service from one of our representatives.

Of course! Our doctors are available six days a week from 8 AM to 8 PM. You can use our chat widget to book an appointment within that window.

Definitely—we’ll have a scheduling agent call you back to schedule your appointment. Please use the chat support function below to schedule your appointment time.

For assistance throughout the registration process, use the chat support widget below or give us a call at 504-264-3123.

If your situation does not meet the requirements for your state, your doctor will give you a full refund—guaranteed—so there’s no risk.

Once you have your medical marijuana card, you can legally purchase medical cannabis from a licensed pharmacy in your state. Our qualified doctors are familiar with the dispensaries near you, so we’ll happily match you with the location that best suits your needs.

Because regulations vary slightly from state to state, we encourage you to visit our state-specific pages or ask for more details during your appointment.

Medical marijuana comes in many forms, including capsules, oils, creams, edibles, transdermal patches, suppositories, and raw flower. However, exact availability will depend on your state’s laws.

For the most up-to-date information on the kind of products you can buy, we recommend contacting your local dispensary or visiting their website to see a full menu. You can also discuss the different types of medical cannabis during your appointment with us.

Medical cannabis has been recognized as a beneficial treatment for countless ailments and diseases. With that said, each state decides on its list of eligible conditions—and some states are far more generous than others.

Around the country, some of the most commonly accepted qualifying conditions include:

  • Anxiety
  • Cancer
  • Chronic pain
  • Arthritis
  • Muscle Spasms
  • Post-traumatic stress disorder (PTSD)
  • Seizures

To find out if your specific condition qualifies, talk to one of our doctors today.

TeleLeaf provides access to licensed doctors for the sole purpose of obtaining a legal Medical Marijuana recommendation in qualifying states. Our doctors and staff will not review or sign any outside documents on behalf of the patient for employment purposes or any other reason. This includes but is not limited to employment agreements, ADA documentation, and others.

Although it is not required, we’re happy to provide patients with a copy of their recommendation once it has been processed. Records must be requested by the patient via email at Our support team will contact you to verify your identity and email address before releasing any information.

TeleLeaf will not release patient data to anyone other than the patient and/or registered caretaker. Additionally, TeleLeaf will not provide patient information to any outside parties other than the patients and/or caretakers themselves.

To discuss this possibility, please reach out to our customer support team at 504-264-3123.

More Questions? We Have More Answers.

Our qualified doctors will happily address any other questions or concerns—all you have to do is ask.